Creating products

To add a product go to the left menu select “Product” and “Product list” from the drop down menu.

Press '+' symbol and “Product setting page” is displayed where you define the basic parameters for your product (product code; product name; category, etc.)

New Product 


Product code - the code defines the identifier of your product, i.e. HOHILTON for Hotel Hilton

Here is an example for creating a product code:

First 2 letters category + first 2 letters Country (iso code) +(optional 3 first letter city)+ First 2 characters of each relevant word in product name. Eg HESPERIA BARRI GÓTIC, 3* Product code will be HOESBCNHEBAGO (HO = Product category, ES iso code country spain; BCN iso code city airport Barcelona HEBAGO (2 first char. Of each word of HESPERIA BARRI GÓTIC, 3*)

Edit a product code

The product code editing is available only to users that have "Administrator" role in Victoury.

Product name - the name of your product i.e. Hotel Hilton

SEO Friendly Name

Used on websites and it is auto completed based on Product name.

Product category - the drop-down list contains all the categories that are by default in the system. If you are working with different product categories, you can add/edit these in the Settings - Choice lists tab selecting Product_Category section then click INSERT ENTRY and SAVE.

Product type - this defines the type of the product when booking. It can be Arrangement, Itinerary or Both:

  • Arrangement - select this type for products that have prices and, when booked, creates arrangement in a deal. In trip designer, products of this type are not show in the Timeline of the trip.

  •  Itinerary - for the products used as descriptions, information products that have no price. Such a product may be part of a package and it is used only to describe something. This information might be displayed on different templates (offers, travel plans, etc), in case of Itinerary Deals.

  • Both - in case of products that are used in both ways: as description products, or, products that have prices and create arrangements into a deal.

Depends on the type select for the product, the assignment of the attributes in the package manager can be different:

For products where type = arrangement or type = both only the following attributes can be assigned: mandatory, optional, mandatory-optional, alternative, buy.

For products where type = itinerary allow only setting the attribute info.

In the next version: in timeline view in the Trip Designer products where type = arrangement will not be displayed. For example, supplements in the package of a trip like flight supplement product you do not need to appear on a timeline of a trip in trip designer, but you need to have an arrangement created for it when your package is booked.

Attribute types

Available only in package manager (trips -Package Contents and in Package Manager of products that are packages)

  • Mandatory - product will be loaded as arrangement

  • Optional - product will be loaded as arrangement only if selected by customer in the booking process or when editing an existing reservation

  • Mandatory-optional - product will be loaded as arrangement even if it not selected by customer in the booking process or when editing an existing reservation

  • Buy - for this product there will not be created an arrangement and is used only to calculate the sell price of the package in the calculation sheet and to be loaded in supplier orders if package is booked.

Country/Area - the drop-down contains all the countries and areas that are by default in the system. If you need to add other countries or areas, just add/edit these in the Settings - Choice lists tab.

Rating - the drop-down contains all the ratings that are by default in the system. In case you are working with different product ratings, you may add/edit these in the Settings - Choice lists tab.

Is package - if you check this, the product you are adding will be available in the Package Manager section - where you can build your package type products.

Has Allotments

You can check this radio-button when adding new product but it can also be selected and edited on product details page, Allotments tab.

Once you have defined your basic parameters for your product, tap on the CREATE button and your product is already visible in the product list.

To enhance your product click on your product name in the list and the product information page opens.

To edit the product information click on EDIT DETAILS. At this point, you can add multiple details like GPS location, or choose the webpage that you want your product to be displayed on, etc. When your done editing click on the DONE button and all changes are saved.

Products - products information

In this section you can review or edit all the details that you have introduced at the moment you have created the product (Product Name, Category, Type, etc), except the product code . Also, you can add additional info as  GPS location,  the type of budget that your product refers to and chose on what Webpages you want to show your product, the brand, etc.

Is Package checkmark - if your product is a package.

Create voucher checkmark - if you need that this product to have a printed voucher for a Deal.

Publish on web checkmark if you want your product to be shown on your own website-minisite.

Products - extra fields

Extra Fields – use this fields for adding extra information that is not by default defined in the product details.

Extra fields can be defined in main left menu Settings/CUSTOM FIELDS.

Linked Entries - Linked Asset

Assets are defined in main left menu - Assets.

An asset may be a boat, a train, etc.

To link an Asset to your products click on search field, serach by the name of the asset, select it from the results and click SAVE

More about Assets here

Products - Multimedia

To add pictures to your product, click on +ADD NEW button.

Click on Choose existing or Upload new and browse for your image file to upload.
For Upload new, you can use also an absolute URL image.

For each product image, you can add a Title, Description and Scope if you like but this is not mandatory. The Scope can be: Main, Map or Regular. The scope it will influence the position of the images on prints and website.
Uploaded images cannot exceed 10MB in size.
You may use the 4:3 or 16:9 aspect ratio aid to crop your images or in case you want to upload them without cropping, do not use the 

symbol, just click on the UPLOAD button. 

If you need to change the position of your pictures, just drag and drop at will.

If you change your mind, and decide you need to delete any of the added images, check the desired image and use the Actions / Delete function.
 

For the videos, you need to add an embed script copy-pasted from a video streaming platform, such as YouTube or Vimeo. In case you have a video file, first you have to add it on such a video streaming platform.

Products - Characteristics

To add details related to accommodation type, meals, occupancy etc. click on each type of characteristic and chose the ones you need from the collapsible list. If you need different characteristics, you can edit or add them in the Settings section – Choice lists - Product_Characteristics choicelist.

So that the characteristics added in the Product_Characteristics choicelist are displayed in the Product Details / Characteristics section, these need to be added following the below rules:

  • generic characteristics for all product categories for all brands - these need to be added as sub level under Generic (code of the option should be PCGEN) in the Settings section – Choice lists - Product_Characteristics choicelist

  • generic characteristics for all product categories for one certain brand - these need to be added under a new option in the Settings section – Choice lists - Product_Characteristics choicelist and the code of the new option should be starting with the Brand code and ending in GEN. Ex. if you have DB1 set as Brand, the code of the generic characteristics list for this brand should be DB1GEN

  • product category related characteristics - these need to have as code of the option - the same as the code of the option in Product_Category choicelist.

    Ex. if you have HO set as a Product_Category, the code of the category related characteristics option list should be HO

Products - Suppliers

To add a supplier to your product, go to the Supplier area in Product Details and click on + ADD NEW. A new tab opens and you can search for a supplier in the search field then select it. After you have selected the supplier, you must enter a Supplier Address Code and a Supplier Product Code. You can edit these details later if needed, using the EDIT button from Actions or just clicking on the supplier name.
Be aware that the supplier set at this level will not be taken into account when the product is booked and the supplier invoice is created.
In order to have the supplier set for invoicing purposes, you must select a supplier per each price of the product using General Information/Price Supplier .


Using EDIT DETAILS you can set up:

Embark Location - search field for Address name from the Address section 

Disembark Location - search field for Address name from the Address section

Order Text - this is the order text used for the order towards the supplier when booking the product

Order Remarks - this is the order remarks text used for the order towards the supplier when booking the product

Sales Channel

Victoury offers you the possibility to own a Sales channel which is another Victoury tenant linked to your environment.

This feature offers the possibility to export products from your environment to another.

Products - Text

To add text to your product, use +ADD NEW button.

A new tab opens where you can introduce the validity of the text and comments if needed.

If you do not add any begin or end date, the text will be valid for an unlimited time.

Next step is to add at least one language using +ADD LANGUAGE. Once you have done that, a list of fields are opened. To add, edit or remove a language go to Settings - Choice Lists.

PRODUCT NAME – insert the name of the product

PRODUCT DESCRIPTION – add a short and appealing description for your product

RESERVATION TEXT – describe your reservation

RESERVATION REMARKS – write here any remarks about your product

INVOICE TEXT – if you fill this out, this text appears on your invoice instead of the product name

INVOICE REMARKS – this text appears on the invoice on the arrangement line.

TRAVEL PLAN TEXT – write a short description for the travel plan. This text is printed on the PDF Deal document.

INCLUDED – insert here important details about what is included in the price of the product

NOT INCLUDED – point out what is not included in your product price and may be charged separately

WEB TEXT1 – intro text - short description to introduce your product. This text will be displayed on minisite or webpages

WEB TEXT 2 – outro text - descriptive text for closure. This text will be displayed on minisite or webpages

If you need more Product Translated Texts fields you may add them from main left menu Settings/CUSTOM FIELDS.

Voucher Text, Voucher Remarks, Travel Remarks are fields that are displaying information on Voucher prints.

If you are working with more than one language, you have the possibility to copy the text from a field for all translation using Copy icon.

Tasks

A task for another Victoury user ca be created

Timeline

A history of actions can be registered in Timeline.

How do I show a product on my website?

To show a product on a website, select and open your product from the left menu Product/Product list and edit Product information/Show on webpages section selecting your preferred webpage then click DONE.

For Websites

To show a product on your website, select and open your product from the left menu Product/Product list and in Product information section check-mark Publish on web then click DONE.

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